B-Admin-Time

Penalties for no-shows — when they apply and how to configure them

Adam ·
Pusta hala z kortami do badmintona o niebieskiej nawierzchni, z siatkami i zegarem na ścianie

Not showing up without warning is one of the few problems that really cost a group money: the court is paid for, and the spot sits empty. B-Admin-Time lets you settle this once in the settings, instead of coming back to the topic after every session.

When a cancellation counts as “late”

The reference point is the “No-show window” setting: the number of hours before the session from which withdrawing is treated as late. By default it's 48 hours, and an admin can set anything from 1 to 168 hours. Withdrawing earlier than this window is a regular cancellation — with no consequences at all.

Looking for a replacement instead of a penalty

A player who withdraws within the no-show window gets the status “Seeking replacement”, and their spot is freed up for others. If someone takes it — signs up, moves up from the waitlist or is added by an admin — the player who was seeking a replacement is released without a no-show. If the spot isn't taken, the player is marked as a no-show after the session ends.

Two ways to charge for a no-show

The admin chooses the penalty type: “Proportional” or “Fixed amount” (proportional by default). With a proportional penalty, the absent player still shares the court cost in proportion to the time they signed up for — they simply pay for the spot they didn't use. The absent player's sports cards aren't taken into account — they pay their share without a card discount. With a fixed amount, they don't pay a share of the court, and the rest of the cost is split among the other players; instead, the absent player pays a set amount (from 0 to 500 zł).

Manual correction

After the session ends, an admin can change a player's status to “Confirmed” or “No-show”. Restoring the confirmed state clears the no-show penalty, so a mistake is easy to fix.

You turn penalties on yourself

The fixed penalty amount is set to 0 zł by default, so until an admin sets it, an absence doesn't generate any extra charge. Charging fees and penalties works from the Regular plan. The group can also designate a “Penalty recipient” — the person who confirms payments that include penalties.

We cover the late cancellation fee and the late payment fee in the article extra fees: late cancellation and late payment. See also settlements in B-Admin-Time. Create a group — 14 days free, no card required.

Frequently asked questions

When does withdrawing count as late?

From the moment set in the “No-show window” — by default 48 hours before the session, configurable from 1 to 168 hours.

Is withdrawing from the sign-up draw penalized?

No — opting out of the draw pool before the draw is free.

What if I find a replacement?

When someone else takes the freed spot, the player who was seeking a replacement is released from the no-show.

Can an admin fix a wrong no-show mark?

Yes — after the session ends, an admin can set the player's state back to confirmed, which clears the no-show penalty.

Are penalties on right away?

No. The fixed penalty amount is 0 zł by default, and charging fees and penalties is available from the Regular plan.

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